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Eight Essential Tips for Outstanding Customer Service

November 28, 2018 by Brianna Walters

Every business wants one thing, and that’s a loyal customer who not just comes back for their product, but spreads the word to their friends as well. So, how can you have this? Excellent customer service. Below are the eight essential tips that you need to implement to have a great customer services in your …

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Use of mobile phones for online business

How to Use the Phone to Your Business Advantage Online

January 8, 2019 by Brianna Walters

Phones, what can we do without them? In this fast-paced day and age, we are very much dependent on our mobile phones, which is why you hear stories of people finding the time to disconnect from cyber space, usually taking sabbaths to third-world countries, free from distraction. In this article however, we explore how we …

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Customer support tips

10 tips for outstanding customer service

November 28, 2018 by Brianna Walters

Keep in mind the 80:20 standard? Outstanding customer service plans to go far and away superior to that. You may not get everything flawlessly right, but rather getting a large portion of it right will be a whole lot superior to the dominant part of your opposition. Do you realize that relatively 90% of unsatisfied …

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E-mail Phishing and Scams to be aware of

Protection Tips: Phishing Scam Emails And Identity Theft

August 15, 2018 by Brianna Walters

Phishing scam attempts are increasing every day, Phishing is especially serious as once crooks get a victim’s password for one site they can frequently utilize it to acquire additional accounts wherever people have re-used the password. The term phishing scam is used for illegal attempts, generally via email, to disclose sensible data like usernames, passwords, …

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Web Conference makes your communication better

January 8, 2019 by Brianna Walters

Telephone technology has leaped forward, especially since the introduction of the Internet. Companies around the world use many new features – from instant messaging to receive a Fax on your mobile phone. But the most interesting thing is a web conference. Web conferences are a key element of modern business, allowing you to unite employees, …

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Cloud pbx

Cloud PBX: Four Advantages for Teamwork

November 23, 2018 by Brianna Walters

Are there cases when staff members complained about the complexity of the joint work of different company departments, e.g. the Department of marketing and sales? Is it possible that the lack of quality communication with partners or customers led to a decrease in sales? Maybe your competitors who have implemented unified communications and cloud services. …

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Vitual PBX

Choose the best vendor virtual PBX

November 23, 2018 by Brianna Walters

There are a number of criteria by which you, as the partner may determine the best virtual PBX vendor. Look to your vendor – maybe it is time to compare with others? Today competition in the telecommunications sector as strong as ever. So make sure your vendor is able to make competent management decisions and …

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Recent Posts

  • Eight Essential Tips for Outstanding Customer Service
  • How to Use the Phone to Your Business Advantage Online
  • 10 tips for outstanding customer service
  • Protection Tips: Phishing Scam Emails And Identity Theft
  • Web Conference makes your communication better

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