Are there cases when staff members complained about the complexity of the joint work of different company departments, e.g. the Department of marketing and sales? Is it possible that the lack of quality communication with partners or customers led to a decrease in sales? Maybe your competitors who have implemented unified communications and cloud services. If the above is relevant to you, most likely you are using an outdated system of communication, not cloud PBX.
Modern high-tech communication systems enable companies to optimize the joint work of staff and to reduce the time for the tasks at hand.
What can help your company run faster and better? Focus on the introduction of modern technologies. Consider some of them which can work both together and independently, and will definitely increase the level of employee engagement.
In some cases, installation of PBX cloud may need to review the operation of the communication system. But do not worry, because the provider will hook you immediately, but in stages – so that the whole process will not cause difficulties. The installation will take place quickly and without problems, and most importantly, there will be no downtime of the phone system. And no expenses for the equipment and cables, as in the case of conventional PBX. In addition, you will not need to contain the specialist for maintenance and repair network.
It is worth noting that cloud PBX allow you to change the size of the network at minimum cost. Your employees will cope with the management of the telephone network without pre-training.
Thanks to remote access to office tools, employees will have the opportunity to work from anywhere that has an Internet connection. If a company has multiple offices, you will be able to save on paying calls between them – because they are connected to a single network.
After the introduction of cloud PBX, you can focus on implementing additional communication services. Employees will appreciate the exchange of information about the availability of their colleagues and immediate notification of incoming faxes and voice messages by email. Also, clients support unified communications instant messaging without the need to install applications from third-party developer.
You can conduct meetings, presentations and training’s in real time with your clients and colleagues, without travel costs. Live chat, in spite of greater efficiency, is a serious item in the expenses of the company and raises your employees from the important things in the office. And communication using video conferencing allows you to keep all the benefits of a personal meeting without leaving the office.